Caribbean Cellular Telephone Ltd (CCT) wishes to inform customers of a comprehensive upgrade to its mobile network infrastructure, designed to significantly enhance service quality and customer experience across all service areas.

The network-wide upgrade will introduce faster data speeds, improved connectivity, and a more intuitive customer interface, reflecting CCT's commitment to technological excellence and customer satisfaction.

"We're constantly looking for ways to improve our services and meet the evolving needs of our customers," said Chief Executive Officer, Averad Penn. "This network upgrade represents a substantial investment in our infrastructure that will deliver tangible benefits to every CCT customer. While we recognize there may be brief service interruptions during implementation, the end result will be a dramatically improved mobile experience that our customers deserve."

Customers can look forward to several significant improvement, including faster services, better plan management, simplified top-ups, enhanced account access and a brand new mobile app. 

As with any major infrastructure upgrade, brief periods of planned downtime will be necessary during the transition. Customers are encouraged to join the CCT BVI WhatsApp Channel to receive timely updates on the progress of the implementation. Use the link below to join.

https://whatsapp.com/channel/0029VaipSRIHQbRwnqYDJL39

Regular updates will also be shared via CCT's social media platforms.

Throughout this transition period, CCT's customer support team will be available through all regular channels to address questions and provide assistance.